4/15/2023 0 Comments Hp utility installThis odd username was probably my biggest cause for worry. She's never had access to any of my passwords and is not "computer literate", as the saying goes. It's not something I would ever have chosen and I confirmed with her that she had never seen it before and would not have set it up that way had she had access to the account. PPS The chosen username for the account was an odd amalgam of her initials, her maiden name, and her married name. PS I was worried the two recent HP MFP worms had affected her printer and was somehow responsible for this, but her printer is not on the list of susceptible machines. They've escalated the case and I'm waiting on their reply. I got in touch with HP support and let them inspect the machine remotely and they're stumped. So, timeline-wise, it's: buy printer 5 years ago, install and register under Win 10, use HP Smart without issues for a long time, do a clean Windows 11 install, test for a month, start installing devices (including the printer), install HP Smart, see "Welcome your_sister's_name". I went back to my Windows 10 installation (same machine) and ran the HP Smart app that I originally used when I registered the printer to an older email account and all the user data was correct (my name, etc). The printer was bought new at Costco five years ago and has never been anywhere other than the desktop next to my PC. Click Download, click Run, and then click Run again. Under the Firmware section, locate the Firmware Update Utility. She's never logged in to this machine and doesn't have access to an account on this machine. Go to click the Drivers & Software link, type the printer name in the search field, press the ENTER button, and then select the printer from the list of search results. Not sure why you would be in any kind of trouble. If she doesn't use the account, disassociate the printer if you can, cancel the account and log out and log into your account again and associate the printer, if you can. Sounds to me like her account was logged in on your computer at some point or your printer was associated with her account at some point in the past. You made a account for yourself, right? You logged into this HP Smart thing with the NEW account credentials, right?Īnd it has your sister's info on the account you just created? I'm a little nervous - how much trouble am I in? It looked at my email address and associated it with my sister's account. Thing is, the only thing HP's servers saw from me is my recent email address and a password I created. I'm having my brother drive over to her place and update the firmware today. She does have a color Laserjet, and I see where the firmware on these has a wormable hack in the wild. I called her to see if she'd ever set up an HP Smart account or ever used a user name like that. I looked at the HP Smart account info and the user name was an odd amalgam of her married name and maiden name. When I logged into the account, the Hp Smart welcome screen popped up with "Welcome xxx", where "xxx" was my sister's name. In the process, I created a new HP Smart account with an email address I started using only recently, and used a unique password. I d/l'd the latest HP Smart utility to get the latest driver package. Today I got around to installing some devices, including my HP Officejet 8625. Here's how I got my HP 1018 laserjet printer to work.So I created a Win 11 install and have been using it for a month or so. But fret not! You just might be able to find a printer driver that is "close enough" for your printer to make it recognized on macOS. Once HP Easy Scan is installed, place your. I for example have an older HP 1018 printer of which there is no official macOS support. Download the HP Easy Start utility from the website and install the app by following the on-screen instructions. However, there still exist some printers that support Windows only clients. Today with AirPrint and more ubiquitous macOS support you can just about print to any printer you can buy on the market. Set up your printer with the closest match.It's using this same principle that just might help you get your printer to work under macOS. But we managed it, and that's because regardless of what special features or doodads a printer may have, the underlying mechanism and functions are all the same. Sure postscript might work depending on the copier (and that thanks was owed to CUPS from the open source world) but for our very few Mac users, printing onto machines designed to only work for Windows clients (our CFO found them to be much cheaper) was quite trying. Obtain HP drivers (SoftPaqs) downloads, as part of Client Management Solutions from HP. While most services on macOS had analogues for their Windows counterparts, printing on the big copier/printer/scanner machines proved much more tasking.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |